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Marketing Chatter

Content Measurement: How to Tell Your Content Makes Money, Not Just Likes

By Vladana Bacova · · 7 min read ·

We all create content, but when the boss asks what it brought us, most of us start talking about views. At the sixteenth Marketing Chatter, we talked about which metrics actually say something, how to measure a blog, SEO and offline activities, and how to connect content with what the company cares about most: sales.

Two-panel comic: a Contesaur mascot with a magnifying glass by a board thinks “Is our content working?”, the mascot with a pencil next to a chart replies “It is. It brought in 3 deals.”

TL;DR

  • Content measurement starts with a goal, not a metric: every piece of content belongs to one stage (TOFU, MOFU or BOFU), and you track something different in each.
  • A blog and SEO are measured through rankings, visibility and contribution to goals: track keywords, appearances in AI answers, content decay and how many readers move on to a purchase or an inquiry.
  • Measurement makes no sense without a link to sales: in B2B, the buying cycle can last up to 1.5 years, so you need a CRM that shows where every lead came from.

What is content measurement and why does it get postponed?

Content measurement means tracking whether content meets the goal it was created for: building awareness, bringing in prospects or selling. At the Chatter, it turned out we can all list plenty of metrics. The problem lies elsewhere: most companies measure what is easy to measure, not what answers the question “was it worth it?”.

A typical example: every month, the team reports views and likes, but when management asks how many inquiries content brought in, nobody knows. Not because it can’t be found out. It just wasn’t set up at the start what to measure and where it would show up.

Which metrics should you track at each stage?

Every piece of content belongs to one stage of the buying journey, so set its goal accordingly. The simplest split is TOFU, MOFU and BOFU (top, middle and bottom of the funnel). If you work with the See–Think–Do–Care model, it works the same way, the stages just have different names. Read more about it in our article on the sales funnel.

StageContent goalWhat to track
TOFU (awareness)People know you existreach, impressions, engagement, new website visits, growth in branded search
MOFU (consideration)People add you to their optionsvisits to key pages, time on page, newsletter sign-ups, downloads
BOFU (decision)People choose youinquiries, sign-ups, purchases, cost per lead, content’s share in closed deals

Set goals for each platform separately. A LinkedIn post and a blog article can cover the same topic, but each plays a different role. Then follow trends, not one-off spikes. A single viral post means nothing, engagement growing for 3 months in a row does.

How do you measure a blog and SEO?

A blog isn’t a company diary. Every article should sell: it needs internal links to other content and product pages, external links to sources that make it credible, and a clear call to action. Only then can you measure whether it contributes anything.

For a blog and SEO, track mainly this:

  • Keyword rankings: which keywords the article shows up for and how its position changes over time. You’ll find the basics for free in Google Search Console.
  • Passages visible in Google: whether Google pulls an answer from your article straight into the search results. That’s reach that won’t show up in your traffic.
  • Appearances in AI answers: whether AI chats and Google’s AI Overviews cite you when people ask about your topic. For now, the best way to check is to ask yourself and keep a log of the results.
  • Content decay: content ageing. An article that brought in visits for a year starts slowly dropping because competitors wrote something better or the information went out of date. Catch the decline in time and an update is all it takes.
  • Contribution to goals: how many readers click the call to action, move on to a product or send an inquiry. Set up key events for this in Google Analytics.

The fastest way to find out what works is to test on high-traffic pages. On a sales page that gets a lot of visitors, compare content variants: video against text, reviews against a case study, a shorter description against a longer one. You’ll see results there within a few weeks, not half a year.

How do you measure content in offline channels?

A trade fair, a talk, a flyer or a magazine ad is harder to measure, but not impossible. The key is connecting the offline world with the online one:

  • QR codes with UTM parameters: every printed piece gets its own link, so analytics show how many people came from it.
  • Unique discount codes: one code for the trade fair, another for the flyer. Usage tells you which activity paid off.
  • Vouchers: they work like codes and also give people a reason to come back.
  • A question in the inquiry form: “Where did you hear about us?” sounds old-fashioned, but in B2B it often reveals sources no analytics will catch.

How do you connect content with business results?

This is where content measurement usually stands or falls. As long as marketing can’t see what happened to a lead after it went to sales, it doesn’t know whether its content brought money or just contacts.

In B2B, the length of the buying cycle makes this harder. Up to 1.5 years can pass between first contact and a signed contract. In that time, a customer reads an article, downloads an e-book, joins a webinar and only then writes to a salesperson. If you only measure the last click, you credit the whole deal to the inquiry form, and the content that brought the customer in looks useless.

That’s why you need a CRM that shows where every lead came from, and an agreement with sales that they will fill this in. Over time, you can then trace which articles, webinars or campaigns stood at the start of closed deals. Our article on the customer journey shows what such a journey looks like.

How much should you spend on content at each stage?

There’s no universal ratio for splitting the budget. Start with benchmarks from your industry, meaning how much similar companies put into awareness and how much into performance, and adjust them to where your biggest gap is. If nobody knows you, even the best BOFU content won’t help. If people know you but don’t buy, you’re missing decision-stage content.

Then test the split and evaluate it after 3 months at the earliest. A shorter period says nothing about content, especially in SEO and B2B. After 3 months, compare where the money went and what each stage brought, and shift the budget where it makes the most sense.

Are tools that identify companies by IP worth it?

At the Chatter, we also talked about tools that use visitors’ IP addresses to tell which company they came from. In the Czech Republic, one example is Leady, which adds details from the Merk company database to each visit. For B2B, it sounds like a dream come true. In practice, there are 3 catches:

  • GDPR: linking visits to specific companies and people has legal limits. Before you roll out such a tool, check how you may use the data.
  • Incomplete data: large companies use dynamic IP addresses, and people work from home or through a VPN, so the tool can’t match a large share of visits.
  • Price: tools like Leady are expensive and work mainly for Czech companies. If you sell abroad, you pay a lot for little coverage.

For most companies, getting the basics right pays off more: UTM links, key events in analytics and a CRM that records lead source.

How do you get started with content measurement?

Don’t measure everything at once. Pick 1 activity that costs you the most time or money and start measuring that:

  1. Define the goal: which stage the content belongs to and what it should do.
  2. Set up measurement: UTM links, a key event in analytics, a field in your CRM.
  3. Evaluate after 3 months: what it brought, what it cost and whether to continue. Then add another activity.

Measurement is easier when you know where each piece of content belongs. In Contesaur, you set the weights of the See–Think–Do–Care stages in the Company section, and the AI marketing manager uses them to suggest what content to create. The content calendar then shows how much of it actually goes into each stage.

Most common content measurement mistakes

  • Measuring likes instead of goals: engagement is a good signal, not a result.
  • The same metrics for everything: a TOFU video and a product page can’t share a goal.
  • Evaluating after a week: content needs time, especially in SEO and B2B.
  • Measuring only the last click: the content that brought the customer in then looks useless.
  • No link to the CRM: marketing doesn’t know what happened to the lead next.

Wrap-up

Content measurement isn’t about having as many charts as possible. It’s about being able to answer what content brought the company. Start with 1 activity, connect it to sales and give it 3 months. The dinosaurs didn’t have any data on the incoming meteor either, and we know how that ended.

Marketing Chatter is a free online meetup held in Czech. See the upcoming dates.

FAQ

Which content metrics should I track?

It depends on the stage the content belongs to. For awareness, reach, impressions and engagement. For consideration, visits to key pages, subscriptions and downloads. For the decision, inquiries, leads and sales. Likes alone don’t tell you whether content brought anything.

How long does it take for content to show results?

It depends on the channel and the length of the buying cycle. With SEO, count on months, and in B2B up to 1.5 years can pass between first contact and a signed contract. That’s why you should evaluate budget and formats after 3 months at the earliest.

How do you measure offline marketing?

Connect it to the online world. Put a QR code with UTM parameters, a unique discount code or a voucher on flyers, trade fair materials or talks. How many people use it tells you whether the activity worked.

Can I identify companies by visitors’ IP addresses?

Tools for this exist, but they run into both GDPR and technical limits. Large companies use dynamic IP addresses and people work from home, so the data is often incomplete. Before you pay for such a tool, check with a lawyer how you may use the data.